The Resource Management Group, we are committed to maintaining the highest standards of customer service and operational integrity. Our policies are designed to create a professional, secure, and efficient environment for both our clients and employees.

Customer Support Policy

We provide exceptional technical support across all our service lines including XfinityTech, DirectV Tech, Antivirus Tech, Spectrum Tech, Online Quran Academy, and PC Tech Support. Our team is trained to address all customer inquiries with respect, professionalism, and urgency.

Privacy & Data Security

Your privacy is our priority. We ensure that all customer information is handled with the highest level of confidentiality and security. Our systems comply with international data protection regulations to ensure that your information is safe and secure.

Quality Assurance

We follow strict protocols to ensure that our services are delivered with consistency and quality. Each team member is held to a high standard of performance, ensuring that the needs of our clients are met promptly and accurately.

Non-Discrimination Policy

trmbpogroup fosters a work environment free from discrimination. We provide equal opportunities for all employees and clients regardless of race, religion, gender, or nationality.

Service Warranty

For all technical services offered under XfinityTech, DirectV Tech, Antivirus Tech, Spectrum Tech, and PC Tech Support, we provide a satisfaction guarantee. If issues arise, our support team will work diligently to resolve them in a timely manner.

Online Quran Academy Policy

We adhere to high standards in our Quran education services, providing qualified teachers and flexible learning schedules. All teachings are conducted with respect for Islamic values and principles.

Workplace Conduct

All employees are expected to maintain professional conduct at all times. This includes respecting the policies of trmbpogroup, adhering to schedules, and providing the best service possible to all clients.

Refund & Cancellation Policy

Refunds and cancellations are handled on a case-by-case basis depending on the service provided. We strive to address all issues fairly and ensure customer satisfaction is our top priority.

Copyright & Trademark

All content, including graphics, logos, and services offered on trmbpogroup, are the exclusive property of trmbpogroup. Unauthorized use or reproduction of any content is strictly prohibited.

Contact Information

For any inquiries or concerns related to these policies, please contact us via email or phone, and our team will assist you.